Every matter isolated.
Every lawyer included.

Firm plans run $2,500–$4,000 per location, per month. That covers everyone at the location — there are no per-seat charges, so the price does not change when the firm hires an associate or a paralegal. Where a firm lands in the range depends on its practice mix, how many locations it runs, and how much white-labeling and onboarding it needs, so the final number is scoped in a conversation rather than taken from a checkout page.

It works for a general practice. Sapphire Legal ships 14 practice area modules — personal injury, fiduciary services, real estate, bankruptcy, corporate, litigation, criminal law, family law, immigration, employment, estate planning, intellectual property, tax, and Social Security disability — and a firm turns on the ones it actually runs rather than picking one specialty and living inside it. Litigation boutiques and franchise or multi-location legal operations get dedicated practice packs on top of that, but they are not the only firms the Firm tier is built for.

The Firm tier is built for multi-attorney practices and is priced per location rather than per person, so adding attorneys, paralegals, and administrative staff does not change the bill. Everyone at the firm can have their own login, each matter stays isolated, and partners keep firm-wide visibility across all of them. A single-attorney practice is a better fit for the Solo plan, and an attorney serving several client companies as outside general counsel is a better fit for the Fractional GC plan.

No. Firm pricing is per location, per month, and every attorney, paralegal, and administrative staff member at that location is included. The price stays the same as the firm’s headcount grows. Firms paying per seat elsewhere usually end up rationing logins to control the bill, which keeps the people doing the work out of the system meant to run the firm; per-location pricing removes that incentive entirely.

Each firm gets its own PostgreSQL database, its own document storage, and its own private search index — not a row tagged with a tenant ID inside a database shared with other firms. The AI runs inside Sapphire Legal’s own AWS account, on models hosted there or served privately through Amazon Bedrock; AWS serves the model and the company that builds it never receives your data, which is never used to train a model and is not retained once a request completes. Nothing routes to OpenAI or a public chatbot. Every AI interaction is written to an audit log. That is the answer a firm needs when a client’s general counsel sends a security questionnaire.

The AI inside a mainstream practice management platform is generally a feature layered onto a shared multi-tenant system, and it usually calls an outside model provider to do the actual work. Sapphire Legal is built the other way round: the firm’s own isolated environment comes first, the AI runs privately inside it, and answers are drawn from the firm’s own matters, documents, deadlines, and time entries with a source shown for each claim. Sapphire Legal does not compete on practice-management feature count — it is built for firms whose binding constraints are client confidentiality and the economics of per-seat software.

Yes. Clio and MyCase import directly — matters, contacts, and documents come across and nothing gets retyped. From another platform, the importer is built as part of onboarding; send an export and it is handled there. Whatever comes in can be exported back out at any time, with no migration fees and no lock-in clauses.

Yes. Firm deployments carry your firm’s branding, including client-facing portals, and multi-location firms are deployed per location with firm-wide visibility and per-location controls, so each office works from the same standard without sharing data it should not.